Digital Transformation

Digital transformations are not always smooth. Leading the organisation through significant changes in culture and technological implementations can be challenging. If your organisation is open to drastic changes in digital implementations, here are a few trends to watch for this year:

Digital Transformation Trends To Watch In 2020

Integration Of IoT And AI - The Internet of Things (IoT) empowers many organizations to put their devices and data into the Internet-based ecosystems. IoT data allow predictive analytics on many areas. Artificial intelligence (AI) ensures intuitive implementation of technology. Businesses that leverage these technologies can ensure safe and reliable services to consumers. They will get more positive outcomes and possible negative deviations can be predicted.

AI Becomes An Essential Factor - This year, we will see that AI adoption becomes a key requirement and a matter of survival for an increasing number of businesses. AI-based operations are many times more efficient. For the past few years, we have been seeing the acceleration of AI adoption. This technology is no longer an optional innovation. As industries are relying more on AI-based technology, it will be essential for survival in the highly competitive business environment.

People As Decision Makers - Digital corporate systems can handle 80% of the business process with good accuracy. However, people still need to take care of the remaining part of the process to make actual decisions. People need to work alongside machines to provide judgments, make creative solutions to problem and add empathy. In the real business world, AI should be called Augmented Intelligence, instead of Artificial Intelligence. Although digital technology becomes more reliable and independent, people still need to do a lot of work. The result is a collaborative effort of man and machine.

More Adoption Of Public Cloud - In recent years, adoptions of cloud technology was based on IaaS, PaaS and SaaS. Businesses are looking to leverage the elasticity, scale and efficiency of cloud services. The focus is to get more value from public cloud services. At the moment, cloud service providers are integrating intelligent automation to improve customer innovation. This will drive business values more quickly.

New Metrics - CIOs use metrics to quantify progress with digitisation technologies and artificial intelligence. Previously, digital transformation projects failed because technology and business strategies weren’t integrated from the start. CIOs may need to use new metrics to better monitor internal progress. More relevant metrics may also allow for faster reactive responses to issues. If problems are rectified more quickly, businesses can deliver maximum value. By maximizing organisational data, it is easier to solve any immediate needs.

To learn more about the latest digital transformation trends to watch in 2020, contact Ripples Consultancy and speak with a Digital transformation and Change management specialist who can answer any questions you might have.

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